QI4U is an eLearning platform offering evidence based learning on quality improvement (QI) methods. Over the past two years, CLAHRC NWL have had over 850 learners registered on the site and have licences purchased from South London and St George’s mental health NHS Trust and from NHS England (London) as part of the Urgent and Emergency Care collaborative. Currently QI4U hosts eight quality improvement modules. The modules are designed to enhance user experience with videos, animation, interactive learning elements, downloadable templates and a reflective diary. QI4U has 11 RCP CPD credits and CLAHRC NWL are in discussions with the Royal College of Physicians Edinburgh to provide QI4U as a resource for all its members interested in and/or involved in QI projects. QI4U facilitates learning of QI methods at a pace set by the learner and can be revisited many times to refresh their knowledge and understanding. Initially developed as an additional learning resource for healthcare professionals, academics and service users within the Northwest London area, it now has learners registering from across London, Scotland and Wales, in addition to a few international learners. A paper outlining the positive evaluation of QI4U has been accepted for oral presentation at the European Health Management Association conference in June 2018 and a manuscript has been submitted to the journal Medical Education.
NHS Education Scotland, Aneurin Bevan Health Board in Wales and the Health Foundation have expressed their interest and to develop eLearning modules with case studies based in different healthcare settings
Contribution of CLAHRC North West London
The resources and learning materials of QI4U were developed based on empirical research (published in peer-reviewed journals) and iterative learning from case studies of research-driven improvement projects funded through the NIHR CLAHRC NWL. The collaborative learning and partnerships theme uses QI4U as an additional resource to face-to-face training sessions. An editorial board chaired by the academic theme lead (Dr F Moss) meets every quarter and reviews learner feedback and recommends updates for subsequent versions of the modules. Technical support is provided by close working between CLAHRC NWL and OCB Media, a SME spin-off from the University of Leicester.
What happened next?
Two new modules are launching in late spring 2018 (Beta testing phase May 2018). Learners put themselves in the ‘shoes’ of a QI project team and experience at an accelerated pace (A Year in an Hour), the complexity of delivering improvements in healthcare. A downloadable ‘train-the trainer’ pack is being developed to supplement the eLearning modules for QI facilitators with face-to-face sessions. NHS Education Scotland, Aneurin Bevan Health Board in Wales and the Health Foundation have expressed their interest and to develop eLearning modules with case studies based in different healthcare settings (e.g. primary care, care homes, offender health services).