Delivering person-centred outcomes in an Adult Safeguarding Service: a route towards best practice and compliance with section 14.14 of the Care Act 2014

East of EnglandMental Health
Start Date: 1 Mar 2015

Project summary

Following a previously successful collaboration between members of the EDD Theme and Cambridgeshire County Council’s Adult Safeguarding Service (ASS) we have been invited to support the Service in revising its policies and procedures so as to ensure compliance with the Care Act 2014 (s. 42.46); specifically that safeguarding is personalised around user-defined outcomes. Revising the CCC’s safeguarding policies and procedures will be a complex task since it involves – as our previous collaboration documented – addressing the possibility of: (i) service users who live in their own homes and may not wish to engage with the safeguarding service, despite the fact they are experiencing abuse; (ii) people at risk of lacking relevant capacity who may be unaware that they are being abused, and thus not able to articulate preferred outcomes, and (iii) social care practitioners who approach the idea of person-centred outcomes with some scepticism.

Dr Marcus Redley