Engaging with patients about the safety of care: a medical education tool

Yorkshire & HumberGeneric Health Relevance
Start Date: 1 May 2017

The Patient Measure of Safety (PMOS) is a valid and reliable measure used to elicit feedback from patients on the safety of their care environment. This feedback then forms the basis for the Patient Reporting and Action for a Safe Environment (PRASE) intervention where staff plan and implement safety improvements based on the feedback from patients. Until now, data has been collected from patients by research nurses. However, in Leeds Teaching Hospitals NHS Trust, undergraduate medical students, junior doctors and trainee pharmacists have begun to collect small quantities of data. As well as providing wards with valuable feedback on the safety of the care they provide, those collecting the data have reported that the conversations they have with patients are different from normal contacts and that they have helped them understand care from the patient perspective. Researchers are interested to understand the potential of PRASE as a multi-disciplinary training intervention to support skills in communication, delivering compassionate care and understanding the patient perspective. The project outputs will form the basis of an application for further funding.

You can read more about the PRASE intervention here: http://www.trialsjournal.com/content/pdf/1745-6215-15-420.pdf

Professor Rebecca Lawton