Evaluating Getting It Right First Time – a programme to improve NHS orthopaedic care in England
Commissioned by NHS England, the Getting it Right First Time project (GIRFT) aims to deliver improvements in quality and reductions in the cost of orthopaedic care in England.
The programme consists of three principal implementation tools: (1) feedback of performance data to providers; (2) tailored written feedback to underperforming providers; and (3) commissioning levers to change behaviour. The GIRFT approach will in due course be rolled out across nine other surgical specialities.
We are using formative and summative methods to conduct a mixed methods evaluation of the planned changes to orthopaedics, to identify lessons to inform future efforts to improve the organisation and delivery of services. Qualitative methods, including stakeholder interviews, documentary analysis and non-participant observation, are being used to understand the programme theory underlying the GIRFT approach and study the effect of different ‘implementation tools’ intended to promote changes in practice. We are also exploring patient perceptions of the planned improvements to care. Quantitative methods are being used to examine ‘what works and at what cost?’.