A qualitative scoping study of emergency and urgent care stakeholders in Yorkshire & Humber

Yorkshire & HumberGeneric Health Relevance
Start Date: 1 May 2014 End Date: 31 Dec 2015

A qualitative study is underway across Yorkshire and Humber to understand the key challenges facing the emergency and urgent care system in the region. Over 40 interviews have been completed with a range of EUC stakeholders including clinicians, nurses and managers from a range of providers including the ambulance service, emergency departments (EDs), acute medical units, primary care and community care. Analysis of the data has established the importance of leadership and roles that cross different healthcare provider boundaries, which can play a key role in developing initiatives to respond to surges in demand in the system. Further analysis is ongoing to identify variation in service provision to be mapped to variation in system performance identified by our data analysis.

Prof Suzanne Mason