Scoping of the cancer-specific learning and development needs of clinical and non-clinical staff working in primary, community and palliative care across the city of Manchester
Cancer, palliative and end of life care are national priorities as cancer is a major cause of morbidity and mortality in the UK.
Cancer care is provided by a range of clinical and non-clinical staff working across different service environments as members of multi-professional and multi-disciplinary teams. Patient experience surveys reveal a wide variation in the levels and standards of support offered during and post-diagnosis.
Appropriate reviews are needed in primary and community care to meet the rehabilitation and survivorship agendas, and make improvements in palliative and end of life care to support patients and their carers. This will give people approaching the end of their life choice about where they would like to be cared for and to die.
Increase the understanding of the current workforce in primary, community and palliative care dedicated to the care of PABC across Manchester.
Understand the level of awareness, knowledge and skills about a) cancer, b) cancer care, c) the preparation to deliver cancer care and d) the learning and development needs of the workforce.
Analyse the cancer-specific learning opportunities across Manchester, regionally and nationally, and make recommendations to meet the workforce needs.
Over a period of six months from May-October 2014, various methods of data collection and analysis were used including:
- Mapping of services delivering cancer care. Primary, community and palliative care services were analysed in terms of the number of staff in the different roles and to establish their place in the cancer pathway.
- Telephone interviews with practice managers, organisational and service leads. A range of services representing the spectrum of cancer care were sampled for interviews (n=11) to gain an overview of the roles of different workforce groups in the care for PABC. Participants were recruited from primary care (n=4), community care (n=4), palliative care (n=1), and out of hours services (n=1).
- Primary and community staff cannot know everything about cancer
- What primary and community staff should know about cancer care
- What primary and community staff need to understand about the experience of having cancer.
- Cancer-specific training for primary and community staff