The Sheffield Microsystem Coaching Academy: building the Microsystem coaching capability to achieve continuous health care improvement

Yorkshire & HumberGeneric Health Relevance
Start Date: 1 Jan 2013

Project description

The Clinical Microsystems methodology was developed by The Dartmouth Institute for Health Policy & Clinical Practice, New Hampshire USA. It has been used globally to develop sustainable healthcare improvements in quality of care and efficiency. The approach sees health organisations as being made up of small building blocks (microsystems) that come together to provide care. The coaching programme supports individuals within a microsystem to achieve healthcare improvement through learning and adapting improvement knowledge, developing skills and abilities, receiving encouragement and seeing improved group dynamics.

The initiative to develop the first UK Microsystems Coaching Academy (MCA) is being led by Sheffield Teaching Hospitals NHS Foundation Trust, (STHFT) in partnership with The US Dartmouth Institute Microsystem Academy, Sheffield Health and Social Care NHS Foundation Trust, (SHSC) Sheffield Children's NHS Foundation Trust (SCH), and the NIHR Collaboration for Leadership in Applied Health Research and Care South Yorkshire, (CLAHRC SY), who are evaluating the project. The Trust, in partnership with CLAHRC SY has received £420,000 funding from the Health Foundation, Shared Purpose Initiative to develop the Microsystems Coaching Academy. 

Aim of the project

The overall aim of the MCA is to develop coaching capacity that enables corporate and support services to work in collaboration with clinical teams to achieve continuous quality improvement. The project sets out to develop capability to improve quality, including efficiency, through clinical teams rethinking how they deliver services to improve patient care and patient experience. 

Prof Kate Gerrish